Apply for Customer Service Officer at Cruxdeals Limited

Filed in Jobs by on April 13, 2021 1 Comment
Apply for Customer Service Officer at Cruxdeals Limited

Customer Service Officer at Cruxdeals Limited

Cruxdeals Limited is a registered company with special focus on providing solutions to everyday needs using technology.

We are recruiting for one of our subsidiaries as follows:

Job Title: Customer Service Officer
Location: Ikeja, Lagos State
Employment Type: Full-time

Job Description:

  • Manage large amounts of inbound /outboundcalls.
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Always behave in a manner consistent with and loyal to the CruxLearning values
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Customer Service Officer at Cruxdeals Limited


  • Minimum HND or BSc in any discipline.
  • 1-2 years relevant experience
  • Candidate must reside within Ikeja, Ogba, Berger, Agege and environs for proximity.
  • Proficient use (above average skill) in the use of Microsoft office tools i.e. excel, word and power point etc.
  • Good interpersonal and communication skills.
  • Passion for Customer Service.
  • High attention to detail, proactive person with a service oriented mindset.
  • Likes to get it right the first time and can look ahead to avoid issues from happening.
  • Able to work under pressure while keeping quality in focus.
  • Comfortable with Change Management and capable of delivering high quality before, during and after transformation.
  • Good moral compass and ability to work the Company’s values.
  • Ability to work independently and within team and meet agreed deadlines.
  • Fluent in English (written and oral)
  • Must have completed NYSC
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  • N50,000 – N70,000 monthly

Application Closing Date
24 April, 2021

Method of Application:
Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the email

Source: Southlegit


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